How do I list my boat on Boatkom?+
From "List your boat" create your owner account, then add your boat, photos, prices and schedule from the dashboard. The boat goes live once approved.
What is the platform commission?+
The base commission is 10% of the trip value, and it can drop to 5% for providing approved visual content of your trips.
When do I get paid?+
Your earnings are counted once the trip is done and you press "Trip done", and they're transferred to your registered bank account according to the schedule approved in the dashboard.
Can the same slot be booked twice?+
No. Every booking request holds the slot until you reply, and after payment the slot is fully booked.
How do I close a day or change working hours?+
In "Bookings calendar" tap the day to open, close or change its hours; in "Schedule" you edit the regular weekly hours.
What happens if I cancel a booking?+
The customer chooses between credit or a full refund (approved by the platform team). Repeated unjustified cancellations affect your rating and may lead to suspension.
What if the customer doesn't show up?+
The no-show policy shown to the customer beforehand applies, which may include deducting a percentage of the amount or no refund.
What if the weather is bad?+
If sailing is officially prohibited or unsafe, the customer may reschedule or get a full refund — don't sail in those conditions.
Which cancellation policies are available?+
Flexible, Moderate and Strict. You pick one per boat and it is shown to the customer before payment. Details are on the Cancellation and Refund Policy page.